HcareGo Terms of Service

Last Updated: January 31, 2026

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between HcareGo and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: a healthcare staffing marketplace platform that connects traveling healthcare professionals (RNs, LPNs, CNAs, NPs, PAs) with facilities in rural and underserved communities for short-term shift placements. This agreement covers access to the HcareGo platform, including shift posting and discovery, credential verification, application management, and secure messaging between facilities and healthcare workers.

Order Date: The Effective Date

Subscription Period: 0 month(s)

Cloud Service Fees: Fees, including taxes, will be adjusted based on the total value of the signed contract between the caregiver and the healthcare facility.

Payment Process: Bill by invoice: Provider will invoice Customer monthly. Customer will pay each invoice within 5 day(s) from the last day of the Subscription Period.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: HcareGo

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of the State of Montana

Chosen Courts: The state or federal courts located in Montana

Covered Claims:

Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.

Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

Notice Address:

For Provider: legal@hcarego.com

For Customer: The main email address on Customer's account

Changes to the Standard Terms

Auto-Renewal: Modifying Section 6.1 of the Standard Terms, the Subscription Period does not automatically renew and will expire at the end of the Subscription Period.